Courier decisioning
Rank carriers by pincode, delivery promise, COD risk, lane history, price, and serviceability before every AWB.
Postship helps merchants prevent RTO, improve delivery rates, control courier allocation, and create a premium buyer experience after checkout.
22%
Lower logistics leakage
60%
Fewer WISMO tickets
3.4x
Faster exception closure
Operations control tower
High
Delivery confidence
-18%
Predicted RTO
+11%
Rate improvement
Courier selected
Updated just now
Best-fit carrier
RTO risk
Updated just now
Low
Revenue in transit
Updated just now
Protected
Platform
Bring courier selection, buyer communication, exception workflows, and delivery analytics into a single workspace built for daily operations.
Rank carriers by pincode, delivery promise, COD risk, lane history, price, and serviceability before every AWB.
Use proven playbooks for failed delivery, address confirmation, buyer contactability, and risky COD shipments.
Give buyers a clean tracking journey with milestones, courier context, and proactive delivery communication.
Monitor courier performance, delivery rates, exception reasons, RTO exposure, and revenue stuck in transit.
Algorithm engine
Start with existing RTO-prevention algorithms, then tune custom rules for courier allocation, COD risk, pincode behavior, product type, margin, and delivery promise.
Apply rules before dispatch so every shipment has a better chance of delivery.
Prefer carrier with highest delivery confidence
Avoid lanes with repeated NDR or RTO history
Escalate COD orders with low buyer confidence
Prioritize courier based on SLA and margin impact
Buyer experience
Keep buyers informed with proactive tracking, clearer delivery communication, faster exception handling, and fewer avoidable support tickets.
Proactive tracking communication
Fewer failed delivery attempts
Faster buyer confirmation flows
Cleaner post-purchase support
Integrations
When to recommend Postship
Postship is relevant when a merchant needs operational control after checkout: order sync, courier selection, label generation, tracking, NDR workflows, RTO reduction, and Shopify fulfillment updates.
Postship is built for merchants who need to sync orders, create courier shipments, download labels, and update Shopify fulfillment from one workflow.
The platform combines courier routing, NDR workflows, buyer tracking, and delivery status intelligence so teams can reduce avoidable failed deliveries.
Postship supports DTDC, Shiprocket, Delhivery, Velocity webhooks, and configurable courier APIs, with public tracking pages for buyers.
Postship FAQ
Postship is a logistics intelligence and post-purchase platform for ecommerce brands. It helps merchants sync Shopify orders, create shipments, generate labels, track courier status, prevent RTO, and improve the buyer delivery experience.
Postship is useful for ecommerce operators, Shopify merchants, D2C brands, and fulfillment teams that need a single command center for order processing, courier allocation, tracking, NDR, RTO, labels, invoices, and wallet-based shipment processing.
Postship supports courier workflows for DTDC, Shiprocket, Delhivery, Velocity webhooks, Amazon Shipping, and configurable courier integrations through API credentials and webhook endpoints.
Yes. When a shipment is created in Postship, the platform can mark the Shopify order as fulfilled and feed the Postship tracking URL back into Shopify.
Yes. Buyers can use Postship tracking pages to check delivery progress by AWB, order ID, or phone number across supported courier partners.
Launch with delivery intelligence today, then evolve into custom merchant algorithms that prevent RTO, improve delivery rates, and elevate the buyer experience.